Monday, June 16, 2008

Do Not Disturb - Does Not Work!

About a year back, TRAI (Telecom Regulatory Authority of India) introduced the "National Do Not Call" registry. This was supposed to help reduce the number of unsolicited calls that we receive on our mobiles. I registered myself within a few months of seeing this news in the paper.

Since then I have seen no reduction in the number of "spam" calls I get. Each time I get the call, I remind them of the registry and why they don't update the databases with the information in it. Most times the poor soul calling me has no clue of the registry and feigns ignorance and cuts the call. I wait for all such calls daily and then call up my service provider (Airtel) and inform them of the numbers. They promise to "work" on it. Nothing ever happens and calls never stop!!

Do Not Disturb.... having registered for this sh*t service has only had me spending more time trying to get it to work!!


Icarus said...

Oh, unsolicited calls have definitely reduced for me, but after my registration, I get at least two unsolicited text messages everyday, one of which is invariably from ICICI Bank, where I have no account. I can't do anything about it, because there is no 'Do Not Message Registry'!

Dragonfly said...

The density of calls have reduced for me. But never stopped fully! Recently I read an article in OUTLOOK MONEY magazine that TRAI has increased the fine from 5K to 20K. Still its not working for me.

Ajay said...

Lets says I do get spammed... and I do report it, how do I know something has been done to reduce it from happening again ?

Dragonfly said...

I have no idea! Even today I got a call. But from the article I ve read in the magazine, it says that trai has some internal system to find out whether it happened and they can fine the operator for not preventing it from happening. But I am not sure to how extend this works.